MERCURE AUCKLAND QUEEN STREET, Auckland – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Mercure Auckland Queen Street has 96 individually furnished rooms with air conditioning, laptop-friendly workspaces, and free WiFi. Each room includes a wardrobe, safety deposit box, flat-screen TV, and private bathroom with a shower. Some rooms feature a balcony or private entrance. Bed linen and tea/coffee makers are provided.
Dining Options
The hotel serves a continental or à la carte breakfast. The onsite restaurant, Lone Star, offers happy hour. Nearby dining options include Orleans, Ostro, and express food outlets on Queen Street.
Leisure & Services
Guests have access to a 24-hour gym, dry cleaning/laundry services, and a bar. Business facilities include fax and photocopying. The 24-hour front desk staff speak English, French, Hindi, and Italian.
Location & Transport
The hotel is on Queen Street, 0.5 km from Aotea Square and Auckland Town Hall, 1 km from SkyTower and Albert Park, and 2 km from Spark Arena. Private parking is available onsite. The nearest airport is 17 km away.
Safety & Policies
Safety features include carbon monoxide detectors, fire extinguishers, smoke detectors, and a security system. The hotel welcomes guests of all sexual orientations and gender identities. Pets and service animals are not allowed.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Air conditioning
- Heating
- Patio
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel is ideally located near the Ponsonby area and a bus stop to the city center, with easy access down to the waterfront. While it offers a convenient location within walking distance to the center, note that it is situated at the top of a hill. The rooms are equipped with balconies, good WiFi, lovely bathrooms, and provided amenities. However, the presence of shampoo could be enhanced. The service is satisfactory, including room service, dry cleaning, housekeeping, and a welcome drink. The dining experience offers homemade biscuits. The facilities are well-maintained, but specific details were not provided.
The hotel is perfectly situated at the top of a hill, close to everything, and offers easy access to transportation. The rooms are spacious, with beautifully curated interiors and large bathrooms. The service is top-notch with excellent room service and housekeeping. However, the dining options are limited, and the classic fried fish could be improved for a better dining experience. Overall, the hotel offers great value for money with its fantastic amenities and facilities.
The hotel is located on a very steep hill but is close to the center within walking distance, at the top of the hill. The rooms are spacious, modern, and have a properly selected interior with a big bathroom. However, the hotel is close to everything, and there's a Wilson Parking bay nearby.
The hotel has spacious and beautifully decorated rooms with a large bathroom, good WiFi, and properly selected interior, making for a comfortable stay. The service is exceptional, offering convenient room service, efficient dry cleaning, thorough housekeeping, and a welcoming drink upon arrival. The location is ideal for exploring the city center or easily reaching the airport by being near a bus stop, although reaching the cruise ship terminal requires a long walk. The dining experience features delicious freshly baked croissants. The hotel facilities provide everything you need for a relaxing stay.
The hotel offers modern and spacious rooms with an amazing bathroom and carefully selected interior design. The WiFi connection is great, although the price could be more budget-friendly. The service is top-notch with efficient room service, prompt dry cleaning, meticulous housekeeping, and a welcoming drink upon arrival. However, the location, while convenient, requires navigation through a steep hill and a lengthy walk to reach the cruise ship terminal. The dining experience provides globally inspired dishes but may be a bit overpriced. The facilities are well-equipped, making for a luxurious stay with a few areas that could benefit from improvement.
My stay at the hotel was amazing! The rooms were beautifully decorated, the WiFi was excellent, and the view from the bedroom was stunning. The location was convenient with easy access to transportation and good eateries. However, being close to the bus stop meant some noise. The service was top-notch, but the price was a bit high for the value received.
The hotel offers stunning views and spacious rooms with amazing bathrooms. The WiFi connection is reliable and the staff is accommodating. However, the price may be on the higher side and the dining options are limited.
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