Mercure Auckland Queen Street | City stay in Auckland | Book Now

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Mercure Auckland Queen Street Amenities photo

Mercure Auckland Queen Street Exterior photo

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Key details

About the Hotel

500 Queen Street, Auckland, New Zealand, 1010

Close to Aotea Square

Great

8.3

8.7

/10

4.0

Loved by Mercure Auckland Queen Street guests

Creative rooms
Friendly staff
Comfortable bed
Good location
Quick check-in

"Rooms were fairly compact but very modern and comfortable."

ozcookie1 from Australia

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"Blackout curtains good for light sleepers like me."

Ktdt from United Kingdom

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"The Mercure is very conveniently located for both tourist activities based in the CBD and for enjoying Auckland's eclectic neighborhoods."

Wendy from United States

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Amenities

Mercure Auckland Queen Street provides a comprehensive range of facilities including a swimming pool and a fitness center. Guests may also enjoy in-house dining options at the Stock Food + Bar. The hotel has over 2,000 square meters of event space available for various occasions.

Rooms

The hotel offers 150 guest rooms, inclusive of Standard and Superior room configurations. Each room features air conditioning, premium bedding, and a modern bathroom setup. Views of the historic landmarks add a unique dimension to the stay.

Location

Situated at 150 Queen Street, the hotel is a short walk from major attractions like Aotea Square and Sky Tower. Guests have easy access to public transportation options, including the Britomart Transport Centre nearby. The hotel is positioned conveniently for exploring Auckland's vibrant shopping and dining scene.

Business

The hotel accommodates corporate guests with dedicated business services and facilities. It includes a business center equipped with essential amenities for professional needs. Meeting rooms are available for conferences and events.

Dining

Dining options at Mercure Auckland Queen Street include the Stock Food + Bar, known for locally sourced ingredients. The menu caters to various tastes and preferences, featuring a range of seasonal dishes. Room service is also available for convenience.

Highlights

Location: 150 Queen Street, close to Aotea Square

Rooms: 150 guest rooms with modern bathrooms

Dining: Stock Food + Bar serving seasonal dishes

Business: Business center with meeting rooms

Must-do experiences

Savor a pie at the iconic Wellingtons on Victoria Street.
Stroll through the Auckland Art Gallery for local and international art.
Visit the nighttime La Cigale French Market for delicious treats.
Take a ferry to Waiheke Island for stunning vineyards and beaches.
Explore the hidden gem of the Auckland Domain winter gardens.

Location: Great

8.6/10Review score

See hotel location on map

Guest Emotional Experience

Strange & UniqueUnexpected gesture

“1 staff overheard us planning our wedding and served a round of coffee and pastries complimentary which was a lovely surprise and greatly appreciated.”

Kyle from New Zealand

Explorers, Not TouristsExplore surroundings

“Having stayed before I knew I liked the location, it might seem too far up Queen st but it's an ok walk to the ferry or Britomart.”

Nicole from New Zealand

Quiet Nights for Busy DaysExcellent soundproofing

“I was expecting a lot of noise being on a main city street but the soundproofing was excellent.”

John S from New Zealand

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Deluxe Room

2 persons

1 King-size bed

Shower

Non-smoking

room details

Superior Room

2 persons

1 King-size bed

Shower

Non-smoking

room details

Standard King Room

3 persons

1 King-size bed

Shower

Non-smoking

room details

Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Patio
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Mercure Auckland Queen Street, guests can indulge in a delightful dining experience at Lone Star, a family-friendly steakhouse that caters to diverse dietary needs. From hearty meals to lighter options, this restaurant offers an inviting atmosphere perfect for gatherings or quiet dinners.

Mercure Auckland Queen Street Restaurant photo

Lone Star

Steakhouse with vegetarian and vegan options

Ambiance

Family-friendly setting, suited for casual family meals or evening gatherings

Key Offerings

Specializing in succulent steaks, with choices available for vegetarians, vegans, gluten-free, and dairy-free diets. A varied dinner menu complements the vibrant atmosphere, making it a fantastic spot for both families and friends.

Reservation

Not needed

Monday to Friday: 06:30 - 09:30 & 16:00 - 21:00, Saturday: 07:30 - 10:30 & 16:00 - 21:00, Sunday: 07:30 - 10:30 & 16:00 - 21:00

Mercure Auckland Queen Street Location

500 Queen Street, Auckland, New Zealand, 1010

Map view

500 Queen Street, Auckland, New Zealand, 1010

City landmarks

Tower

SkyTower

3800 ft

Park

Auckland War Memorial Museum

1.2 mi

Gallery

Auckland Art Gallery Toi o Tamaki

2900 ft

Square

Aotea Square

2200 ft

Park

Albert Park

3200 ft

Theatre

Aotea Centre

2700 ft

Landmark

Viaduct Harbour

1.2 mi

Public Building

Auckland Town Hall

2200 ft

Event hall

SKYCITY Auckland Convention Centre

3400 ft

Museum

New Zealand Maritime Museum

1.3 mi

Square

Vulcan Lane

4000 ft

Shopping Area

Victoria Park Market

4900 ft

Stadium

Spark Arena

1.3 mi

Church

St. Paul's Church

2100 ft

Mountain

Mount Eden

1.5 mi

Library

Central City Library

2400 ft

Church

St Matthew-in-the-City Church

2500 ft

Landmark

Statue of Sir Dove-Myer Robinson

2700 ft

Landmark

Auckland Domain

2500 ft

Park

Western Park

4200 ft

Church

St Patrick's Cathedral

4600 ft

Landmark

Britomart

5100 ft

Event hall

SKYCITY Auckland

3500 ft

Landmark

Newmarket

1.2 mi

Square

Takutai Square

1.1 mi

Park

Domain Wintergardens

5200 ft

Nearby

Auckland CentralNew Zealand

Queen Street

400 ft

Church

The Baptist Tabernacle

400 ft

Park

Myers Park

1100 ft

Church

Pitt Street Methodist Church

1500 ft

Restaurants

al's deli

100 ft

1 / 492 Queen Street Entrance on City road

Le Garde-manger

500 ft

466 Queen Street 466 Queen Street

Fujisan Japanese Restaurant

500 ft

474 Queen Street

Columbus Coffee

400 ft

100 Hospital Road Middlemore Hospital

Shoya Japanese Cuisine

400 ft

478 Queen Street Auckland CBD

Ah Ssak

900 ft

472 Queen Street

Ken Yakitori Bar K'rd

1100 ft

89 Karangahape Road Central Auckland

Between Cafe & Eatery

1100 ft

82 Karangahape Road

Gemmayze St

1000 ft

St Kevins Arcade

TAMA eatery & bar

600 ft

4 Upper Queen Street

Verona Cafe

800 ft

169 Karangahape Road Newton

Scullery

800 ft

166 Karangahape Road

Explore Auckland

Explore Auckland's Best

Auckland Art Gallery Toi o Tamaki

11 minutes' walk

Impressive collection of New Zealand art and international exhibits in a stunning architectural setting.

Aotea Square

9 minutes' walk

Vibrant public space hosting events, markets, and performances, with nearby cafes and cultural institutions.

SkyTower

14 minutes' walk

Iconic sky-high view of Auckland; dining and adventure activities like the SkyJump available on site.

Albert Park

12 minutes' walk

Beautiful gardens and historical sculptures create a serene oasis in the heart of the city, perfect for picnics.

Mount Auckland Atuanui Walkway

8 minutes walking

Scenic walking trail offering stunning views of the city skyline and Hauraki Gulf. Perfect for adventure seekers.

Eden Garden

23 minutes' walk

A tranquil garden offering peaceful walks, perfect for relaxation with beautiful flora to explore.

Le Garde-manger

2 minutes' walk

Charming local spot featuring fresh, seasonal ingredients and a cozy, welcoming atmosphere.

Fujisan Japanese Restaurant

2 minutes' walk

Authentic Japanese cuisine with sushi and ramen, offering a casual dining experience in a friendly setting.

Aotea Centre

10 minutes' walk

Home to performances, concerts, and cultural events with a diverse lineup appealing to all audiences.

Spark Arena

25 minutes' walk

Large venue hosting live concerts and events; known for its energetic atmosphere and top-notch performances.

Getting around

City Centre

Auckland15 min · 4000 ft

Airports

Auckland (AKL)31 min · 12.8 mi

Great Barrier (GBZ)179 min · 74.0 mi

Train

Train Station - Grafton16 min · 4300 ft

Train Station - Mt Eden16 min · 4300 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

from 05:00-11:00

Guest Parking

Private parking is possible on site (reservation might be needed) at NZD 35 per day.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of NZD 35 per person per day.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian, Portuguese, Korean, Hindi, Tagalog / Filipino

Number of floors:

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests consistently praise the modern rooms for being clean and tidy, some featuring cute balconies. The location at the top of Queen Street puts you close to the downtown area with a bus stop nearby, and several rooms offer a great view of the Sky Tower. While the rooms are generally spacious, a few guests have noted that some can feel a bit small. Enjoy amenities such as the big bathroom/shower with good water pressure, and the convenience of having Lone Star restaurant next door.

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Review score

Based on 1290 verified reviews

8.2/10

Great

87%

Recommend

Free Wi-Fi

9.1/10

Staff

9.0/10

Facilities

8.4/10

Value for money

8.4/10

Pros

Central location

Amazing staff

Clean rooms

Cons

Frustrating parking

Liam from Ireland

Couple

Superior King Room

3 nights in October 2025

Reviewed:December 27, 2025

9/10

good central location

spacious bathroomking bed

the location proves ideal with various restaurants nearby. i noted the room had a spacious bathroom. it included a king bed, i appreciated this.

0 Helpful

reese from united states

deluxe king room

3 nights in October 2025

Reviewed:December 20, 2025

7/10

modern hotelgood facilitiespleasant roomcramped parking lotsminimal breakfastinaction staff

The location worked well. Many restaurants were nearby. i appreciated the modern hotel and its good facilities. our room was large and pleasant. It had a little refrigerator.

The queen street parking lots felt cramped. It was inconvenient. breakfast during the weekdays was minimal with breads and spreads. i found the hotel staff did not take action after a few complaints.

0 Helpful

camila from spain

Family with children

deluxe king room

3 nights in October 2025

Reviewed:December 06, 2025

7/10

adequate stay overall

helpful staffcentral locationprofessional stafffaulty air conditioningconnecting doorloud noise

the front desk super nice team and professional! every time i needed assistance, they were quick to help. i really appreciated how knowledgeable they were about the area and their recommendations. plus, the hotel's location was so central i could walk everywhere.

the air conditioning in the room didn't work properly! the filter apparently needed cleaning. also, there was a door connecting my room to the next, i could hear everything next door! i heard loud noises late at night, which woke up my children.

0 Helpful

Victoria from Australia

Couple

Superior King Room

4 nights in October 2025

Reviewed:November 27, 2025

8.8/10

central location, great stay

efficient receptionistoutdoor seatingwarm temperatureexcellent cleanliness

The receptionist was efficient, and check-in was fast. our room included an outdoor seating area. a heat pump maintained a warm temperature. cleanliness in the room was excellent. Housekeeping really did a great job.

the paid parking area under the building had very tight spaces.

Dining

9/10

the breakfast staff were very helpful and friendly! breakfast offered enough variety. the hotel has an agreement with the lone star restaurant next door. i ate there twice.

Location

9/10

the hotel has a central location. many restaurants and service options are nearby. queen street is in the upper, quieter section. the center is about a 10 minute walk away.

Rooms

9/10

the rooms were nice and clean. i was offered a room with a beautiful view. the king bed was comfortable. the bathroom was modern.

Facilities

8/10

there is a small refrigerator in the room. tea, coffee, and milk are available with a kettle. there is a small gym.

0 Helpful

ken from united kingdom

Business traveller

superior king room

3 nights in August 2025

Reviewed:November 04, 2025

9.0/10

excellent stay, flawless experience

central locationprofessional staffquiet roomequipped fitness center

The location was central, near many attractions. i found the staff professional. the room provided was modern, quiet, and comfortable, and these elements were very valuable. i appreciated the available fitness center. It was well equipped.

the air conditioning unit was a bit complex. it required some time to understand its settings, but once i did, everything was fine.

Rooms

9/10

My room featured modern decor. It included a king size bed. the bathroom was clean, with provided toiletries. ample space was available for luggage storage.

Service

9/10

the staff offered a warm greeting upon my arrival. check in was seamless and efficient, and i appreciated their assistance with directions. the concierge was always available, very attentive and helpful.

Facilities

8/10

The hotel featured a modern fitness center. this facility provided treadmills and weights. the lobby included comfortable seating areas. They were good for casual meetings.

Location

10/10

The location provides convenient access to shopping districts. it has proximity to public transportation. several restaurants are within a short walking distance. It's very convenient.

0 Helpful